This incident happen because customers bought the [40% Off] i-City: 1 SnoWalk + 1 Ferris Wheel Ride + 1 Outdoor Ride + KFC Combo Meal for RM33 instead of RM55-over 1,591 Groupon Voucher was sold and the redemption expired of the Feb 8, 2012. So there was a big rush to claim the FREE KFC Combo Meal since it’s a public holiday and people queue for more than 2 hours untill to the restaurant’s door.
the victim were waited for more than 1 hour but when comes to his turn, there is NO MORE fried chicken for him... the customer request the management to apologize but the Store Manager did not come foward to face the situation, doing nothing instead the worker shouted at customer - "kalau mau makan, buat sendiri lah BABI.." when the victim insist for an apology the employees of KFC i city started to attack him ...
